The computer does not see the video card. why it happens and how to solve the problem
Let’s imagine the situation: you, having decided to spend a complete upgrade of your technology, bought a system unit with a more advanced “filling” or simply put a new video card from NVIDIA or AMD. How to determine that the computer and the Windows operating system for one reason or another does not interact with the video adapter:
All options described by us are only the “symptoms” of the problem, which can be eliminated that can only have understood the initial cause of breakage. Now we need to know what to do if the PC does not see the video card. All salt is that each situation requires its own sequence of actions. Therefore, we suggest considering now each option separately.
The computer does not see the video card installed earlier in the device controller
The first possible variation of the problem is those cases when you have already functioned built into the motherboard or discrete video adapter, but at a certain point it ceased to fulfill my duties. But what could be the source of this trouble? Let’s understand.
Outdated drivers or their work failure
For the correct pairing of the video card with the “motherboard” is responsible for the special program. Driver. Sometimes they occur in various kinds of failures or conflicts with new versions of other programs. All this ultimately leads to the fact that the heroine of our analysis at least incorrectly displays the picture, and how maximum. completely ceases to function.
Regular update will save a lot of nerves and save a decent amount of money
To restore performance, you need to update old components. If it does not help, you need to remove drivers from a computer and install them again. If, after the manipulations mentioned, the computer does not see the video card in the device manager. the reason for the breakdown is not from the drivers.
There have been changes or reset the settings in the BIOS
In some situations, the system does not recognize an important element due to failed installations in BIOS. Below we invite you to familiarize yourself with the simple and efficient method of setting the parameters.
|Illustration||Description of action|
|When you start a computer, click on the “DEL” key (may differ depending on the version and manufacturer PC).|
|In the BIOS general menu that opens, we find the section responsible for working with graphic components.|
|Find the item “PRIMARY DISPLAY”. Calling with the instruction coming with a video card, select the current tire type used.|
|Press the “F10” key, this will allow you to save the settings and reboot.|
|If the problem was related to the BIOS, then everything will start working in normal mode.|
The computer stopped seeing a video card due to infection with viral programs
Another rather popular reason why PC does not see the video card in the device manager, is the negative impact of computer viruses. To date, hackers invented various varieties of these malicious programs. from relatively innocuous “Troyans” to the destructive “worms”. Unfortunately, in the tasks of some of them there is a violation of the working capacity of discrete and embedded video adapters.
Only timely test of antivirus and deleting infected files will help to cope with this. But even this option is not a panacea. if after cleaning the computer continues not to notice the video card among active devices, then only the full replacement of PC or professional “processing” in a specialized service center will be able to help.
There is no compatibility with the operating system, components or installed programs
One of the most common circumstances that the computer does not see the built-in or outercorder, it is safe to call compatibility issues with confidence. There are a lot of examples, and within the framework of one article to fit them simply will not work. We present the most famous cases of “misunderstanding”:
- Installing modern models of devices in a computer running the old operating system (for example, Windows XP or Vista). Also in this category are inverse situations. outdated video adapters do not work on relatively new versions of popular OS.
- Conflict between current video card drivers and “Operation”. Fixed installation of an earlier or late version of software (depending on the situation is solved individually).
- Conflict between a specific motherboard model and the heroine of our parsing. To eliminate such incompatibility, you will have to replace either “motherboard” or the video module. there are no other compromises.
The computer does not see the new, only the installed video card
The following possible option for the development of events may be such a story: you decided to produce an upgrade of the existing equipment, installed a new video card, and the computer does not see it. The editors already sees indignation on your face in this situation, but you should not give the will of the feelings. perhaps the solution is very simple and will not require fair time and strength. To begin with, we suggest to consider the sources of the problem characteristic when installing a new system element.
Incorrect or incomplete installation of the video card in the slot
Among all connectors on the “body” of the motherboard there is only one suitable type for a video adapter. it is called PCI. And it may turn out that an important element will not be fastened on both special latches either fall into an inappropriate slot for it. All this will lead to the fact that the video card is partially working, but the computer does not see it (and sometimes the video module does not function at all). To fix this inconsistency, just secure the video card in the relevant requirements specified on the package, the connector and check the latches to be completely closed.
Why the video card is not displayed in the Device Manager
The reasons for the appearance of such a problem can be a lot. Depending on the reason, you will observe other symptoms, except that the device has stopped displayed in its branch in the “Dispatcher”. Plus, the video card does not always disappear from the “Device Manager”. Sometimes there may be such an option that its name is replaced with a “standard VGA graphic adapter” or adapter is marked as an “unknown device” and is transferred to the corresponding branch.
In case the video card in general, the following symptoms may be observed:
- Significantly reduced performance in games and programs;
- The appearance of distortion on the computer screen;
- The emergence of extraneous noise when working, which were not previously observed;
- Permanent departures and errors.
Next, consider the possible reasons for such a fault and how to solve them.
Reinstalling the operating system
May have to fully reinstall the system if none of the ways helped. Create Windows boot disk as it is described here. The article is designed for dozens of users, but in general the principle is the same for different versions of the OS.
If the computer does not see the video card, try to restart the computer, check the connection, configure the BIOS or reinstall OS. Otherwise, we recommend contacting the specialist in the service center.
Blocking the automatic driver installation process
In Windows 7, there is a process that can automatically install a driver for specific graphic adapters if such files are available on branded servers. Most often after such installation, the device in the manager is displayed as “Standard VGA Graphic Adapter”, and it interferes with the correct installation of user files.
Now we offer to block the standard application, in the background independently installing driver, which considers it necessary. It is best for this to use the Process Blocker program, so click on the link above and download the appropriate version.
There is an alternative version of the application blocking, which is implemented without using third-party software, however, its effectiveness is not guaranteed, because it depends on the availability of installed updates. However, if you do not want to download Process Blocker, you can try to perform the following steps:
Open “Run” and enter the REGEDIT there to go to the registry editor.
Upon completion of the locking of the automatic driver installation process, delete the current graphics adapter software through the Device Manager by selecting the “Delete Delete” item. Restart the computer and manually install the driver by following the recommendations from the method 1. After that, it is recommended to remove the blocking from the process on the same principle.
If the device is still “not found”, try as possible to go differently: install your discrete video card (NVIDIA GeForce, AMD Radeon) to another computer. Perhaps here everything will function normally. Then the case may be in the malfunction of your motherboard.
Another option: Connect another new video card to your computer (for example, instead of NVIDIA. AMD Radeon). If it works fine, it is possible that the initial video card is faulty. There are programs that allow you to test this component of the computer. a new or old video card, both discrete and any other. in good condition. As a result of such a check, it is sometimes revealed that the device itself is not able to function normally: during testing, the card overheats either the system starts the emergency reboot. It should be noted that work with these programs requires certain knowledge, otherwise you can irreversibly damage the initially good video card, which does not work / is not displayed for other reasons.
Also it will be useful to check the system for viruses and update video card drivers. Although initially we assumed that the driver we already stand the most correct and last, nevertheless it is worth checking out and searching for the most suitable driver on the Internet.
Potential reasons why computers do not see video cards, relatively little. And many of them can be solved on their own. Although in some cases it will be more correct to seek qualified assistance to the service center.
Faced with the fact that the computer does not see the video card and does not displays it in the device manager, the user will not be able to work fully with PC. After all, the video card is responsible for graphics, for the ability to display the contents of the screen in good quality. Yes, the computer without a video card will continue to work. But it is unlikely that someone can fully continue their everyday affairs for the PC when the graphics card does not fulfill its functions.
All measures presented in these instructions will be relevant for desktop PCs, as well as for laptops that are equipped with external, that is, a discrete video card. For integrated cards, in the case of some laptops, completely different actions and recommendations are provided.
It is important to notice that it is not profitable, it will be NVIDIA GeForce or AMD Radeon. The fact is that the computer does not see the video card. Brand and model at the same time do not play.
The main reasons due to which the computer does not see the video card, and on the PC with Windows 10 on board it is not visible in the list of device manager, are associated with:
Plus, recommendations will be presented separately if it is a built-in graphic card.
Now specifically about what to do if the computer does not see your video card for one reason or another, and the normal operation of the PC becomes almost impossible.
Noticing that the computer does not see one or another video card, whether NVIDIA products, or the AMD Radeon series, appropriate actions should be taken. Immediately blame the graphic adapter itself. If the computer does not see the video card, it is possible that it is trite incorrectly connected.
Ports can be confused. For example, the slot is similar to PCIEX16, but in fact it will be pciex4.
As you understand, connect and disconnect you can discrete video card. And if your computer does not see it for some reason, then start with checking the correct connection.
ATTENTION. This should be done if the PC has recently been repaired, disassembled, or another video card was installed. Still connection can be broken during transportation.
If there are suspicions that the video adapter is recently retracted from its nest, or he could jump out from there, then it is necessary:
If the manipulations did not give any result, then the reason is not in this. Need to move on.
There is nothing pleasant in the fact that the video card your computer is not determined. This indicates certain problems. But what exactly, without checking and at least superficial diagnostics, it is difficult to say.
One of the potential perpetrators can act the motherboard. That is, the basis of the computer on which all components hold.
It would seem that the cooler is spinning, everything should work in theory, but for some reason it does not happen.
On the part of the motherboard there are several possible reasons:
- Breakdown of the motherboard itself. This happens rarely, but still it is impossible to exclude this option. It is necessary to remove the side cover and carefully inspect the state for cracks, traces of burning boards, etc. But it is difficult to determine such a malfunction.
- Fault connector. Either the slot designed to connect the video card, broke, failed. Again, the user can only visually inspect it. Check for performance can be 2 ways. Attribute to the service center or connect another, knowingly good video card.
- Conflict Video Card and Motherboard. It is worth viewing how much you have a age fee and a fresh video card. The thing is that outdated boards work with new video cards will not be able. This rule is valid in reverse order.
Considering these possible problems, their elimination can be elementary simple, or require the intervention of specialists.
Operating system failure
One of the easiest and most common causes. It is that the operating system incorrectly completed the work, or incorrectly loaded. As a result, it may not see and not to perceive the video card.
The first thing to be done in such a situation is to restart the computer. In most cases, such a measure helps perfectly.
Additionally, it is recommended to start scanning system files to detect broken and damaged. It is possible that the problem appeared because of them. For this you need:
But it happens so that after reinstalling Windows, or after the next updates received, the computer does not see the video card.
It is already connected directly with system errors. Here the most correct solution will be reinstaling Windows.
If the failure occurred after installing the next updates, you can try to roll back the system to the previous version. This is also an effective and often effective solution to the problem.
It is impossible to exclude that the cause of problems on the side of the graphics adapter, which is simply not detected by the computer, have become the usual drivers.
Most often, this is happening if the drivers have not been updated for a long time, and they are trite outdated for a long period of service. Either they may not be.
For such situations, the following instruction will help:
The system will start on. It can automatically determine the connected device as a graphics adapter, and start searching for drivers for new equipment.
If this did not happen, then open the official website of the manufacturer of your video card. On the model and series, locate the drivers that fit your video card.
These files must be saved on the computer and run their installation. Upon completion of the installation, you will need to simply restart PC. Updates will take effect, and the system will begin to work correctly by determining the availability of a video adapter.
Changing the type of Windows startup
Many problems in the operation of the system and equipment can be eliminated using the built-in MSCONFIG utility designed to manage Windows loading. It supports three launch options: normal, diagnostic and selective. We are interested in the usual download with the launch of all services and drivers of all devices.
The WINR key combination calls the “Run” window, enter the msconfig command and click “OK”.
Read also: Calling Snap “Run” in Windows 10
Perhaps the BIOS does not see your video card. Or if you have a laptop with 2 video cards, then it is possible to be improper priority. Dropping the settings, check if the problem really.
Important! Full information on how to reset the settings, read in the article “Zeroing the BIOS configuration on a home computer and laptop”.
- Restart PC.
- Before the Windows boot window appears, clamp the special keys that are responsible for entering BIOS.
Specify the key combination in the instructions for your motherboard, it is different from most manufacturers.
Video Card Installation Tips
To begin with, it is worth saying that the video card will not work if there are no corresponding drivers.
If the device does not see the card even with branded drivers, there is a chance that the reason for incompatibility of the accelerator used with the motherboard.
A similar situation with an outdated operating system or a cordless unofficial assembly.
Often, the computer does not see the video card installed if the video settings are exposed incorrectly. Another reason. the presence of outdated firmware.
However, these are the root causes of a program. After all, many users do not pay attention to whether the graphics adapter is installed correctly and it is connected to the motherboard using slots.
Today, most cards and card connectors are made this way that the error in the insertion of the video card is impossible.
That’s just often dealt with physical damage to equipment, for example, dusty contacts.
Install the video card can be in different ways
Turning off the built-in video card
To disable the built-in video card using a BIOS or Windows OS, go to a personal computer management and select a video adapter by entering the Device Manager tab. Next, click “Disable” by clicking the right mouse button.
To determine which video card, find the definition of Google search.
To turn off the integrated video card, go to the BIOS.
To do this, you need to press the Delete key before booting. BIOS Find Options Primary Video and Integration Video.
Next, exhibit disable. However, settings can be different depending on the various versions of BIOS.
Disable the built-in video card is completely easy
The computer does not see the second video card
It often happens that the user has installed two video cards in different slots with a special bridge, which is included with the motherboard.
But the device does not define the second video card. In this case, you need to check whether the SLI mode is active and is active.
One of the reasons why the user is faced with a similar situation. the availability of problems with drivers or device dispatcher. So it will not be superfluous to check them.
If the reason for drivers, delete them and try to clean up using a special program, for example, Driver Fusion 1.4.0.
Also check whether additional power is powered for multiple video cards and delete additional programs. Alternatively, you can change the video card in some places.
In general, experts advise without having to not install two cards. If they are needed to the user, it is better to use a 1000 watt unit, which is ideal for such cards.
Alternatively, check if the video cards are connected by the bridge. Included with most motherboards go long bridges, just for some gadgets they do not need.
Finally, try connecting another drive video card. If there are no drivers, then the problem will decide. she will find something and install.
Often it happens that the computer does not see the second video card
The computer does not see the video card on Windows 7
It often happens that the user by installing Windows 7, but the computer does not see the video card, and the driver is not installed.
In this case, you should download new drivers. If it does not help, you should put a new version of Windows.
If drivers from the official site downloaded, but they are still not installed, and there are no mention of the video card in the dispatcher, you should try different versions of Windows.
If you still recognize the device as a standard video adapter, you can try Windows XP. perhaps it will help solve the problem. But only if the map is old.
Also check the version of Windows 7. 32-hbit or 64-hbit. After all, it is possible that the user puts the drivers from thirty-two-bit version on sixty four bit or vice versa.
It will not be superfluous to check whether the wires of the wire of additional power are connected to the video card. It is very easy to do. if the user has forgotten them to connect, then the system will tell.
Also often there is a similar error in the absence of additional video cards.
Often the computer after reinstalling Windows 7 does not see the video card
The computer does not see the video card on Windows 8
Many users by installing Windows 8, after loading detect the loss of the video card from the device manager. They notice that only the built-in video card remains and drivers are not installed.
In this case, you can try to delete unknown and problematic devices from the dispatcher, for example, a discrete video adapter, which can be hidden under any name.
After that, it will only be necessary to restart the drivers in normal mode.
You can also try this option. entering the BIOS, change the settings to the “default”, and exit, saving the data.
As a result, restarting Windows, the user will see that the map appeared in the device manager.
Here is another solution to a similar problem. unpack standard drivers to another folder and select “Standard Adapter” device, “Driver Update” “Find Drivers on Computer“. After that, specify the folder in which standard drivers are located.
The problem when the computer does not see the video card on Windows 8, easily solved
The computer does not see the video card on Windows 10
Often, after updating the operating system, problems with the equipment used, including video cards, occur.
For example, often new Windows 10 does not recognize graphic devices. But with such problems, you do not have to face users who install Windows 10 from scratch.
The main reason, due to which Windows 10 does not recognize the installed equipment. the absence of the required drivers providing the full functioning of video cards.
Often, this happens, since the manufacturers of video cards are non-historical and often do not have time to develop new software versions in time.